About
Spirit Rock is a California-based meditation center that offers many types of diverse programs in various formats. On top of that, they offer advanced practitioner programs that can span a year or more so their operational needs are complex.
Challenge
- They were getting so many registrations that their operations were getting more complex.
- They were using a donor management system that was not suited for the complexity of a retreat center.
- There were far too many manual processes needed for each individual task.
Solution
- Their registrars were able to free up more time to focus on customer experience.
- Registrations were more accurate and customers were able to easily register online.
- Their team was happier and were able to get more done in their day.
Conclusion
With Retreat Guru's help, Spirit Rock was able to move away from manual processes, helping their entire team be more successful.